FAQ
Since we require a prepayment for most orders, you can do so by:
- Ordering directly online right here (preferred); or
- Coming to our shop in person; or
- Sending an email and arranging FPS or an electronic transfer to our bank account
When possible, we appreciate if you can place your order online so that we could have more time in creating and developing new recipes!
Yes we do! We change the flavours regularly. For the current selection, please check the gallery here.
Certain cakes are only available in one size; generally our smallest size is sufficient for 4 persons, while the next size up is good 6 to 8 persons. Bear in mind our sizes are relatively generous!
For existing cake selections, a minimum of 36 hours.
For larger cakes (more than 10 people) or huge orders, we appreciate a minimum of 7 days' of notice. Please let us know your requirements by filling in this form or e-mailing us. This way we can ensure we have everything on hand and allocate sufficient time to create your cake.
For any other items, please reach out to us via email if you have an urgent request, you never know!
We charge by size, not by weight.
You will see "6-8 persons" or a measurement for each cake as a guideline to help you choose.
We find the imperial weight system confusing for everyone, and we all end up discussing whether a cake will be sufficient for a certain number of people anyway :-)
We accept major credit cards for online checkouts.
Bank transfers or FPS payment can also be arranged as an alternative means of payment.
We do not accept Payme, Union Pay or EPS at the moment.
Yes we do!
Deliveries are conducted by major local logistics company.
Yes we do!
Please fill in the contact form or send us an email with your requests! Please include time and date, the nature of the event (meeting / party), the number of people participating and the items that you would like.
Please fill in the contact form or send us an email with your requests! Please include time and date, the nature of the event (meeting / party), the number of people participating and the items that you would like.
Our shop in Tai Hang is the one and only outlet in Hong Kong where you'll find our viennoiseries and all our branded products.
Some of our items are available at project C in Causeway Bay.
We have done popups in the past. Follow us on Instagram @plumcot.co to check our latest movements!